FAQ

Visit our Hours page to learn more.

Please visit our Admission page for rates.

The National Gallery of Canada is located at
380 Sussex Drive
Ottawa, Ontario
Canada
K1N 9N4

Directions

Yes, the National Gallery has an underground parking garage. Underground parking costs $2.75 per half-hour, up to a daily maximum of $14 (Members $12). The clearance for the underground parking garage is 1.8 metres (6 feet). Parking is also permitted on adjacent streets.

You can purchase tickets in person at the Gallery’s box office, online, or by phone at 613-990-1985 or 1-800-319-2787 (ARTS).

For group visits, please book three weeks in advance at 613-990-4888.

Bags larger than 30 × 40 × 12 cm (12 × 16 × 5 inches), backpacks, luggage and umbrellas must be checked in the cloakroom, where you can also check your coat. The cloakroom is free of charge and secure. Bags may be searched upon entering or leaving the building. Balloons, flags and banners are not permitted inside the building. Tripods and selfie sticks, and food and beverages are not permitted in the galleries.  For more information, please read the Visitor Code of Conduct.

Yes. Strollers and mobility aids are provided free of charge at the Box office or Group Reception Desk. Learn more about accessibility at the Gallery

The National Gallery of Canada is a wonderful space to enjoy a snack, a glass of wine or a coffee, your packed lunch or a delicious meal. 

Learn more about dining amenities at the Gallery

If you’ve lost something at the Gallery, you can inquire at the Cloakroom.

Handheld photography for personal use is permitted in public spaces and galleries, except where indicated. It is the visitor’s responsibility to respect Canadian copyright laws (see http://laws-lois.justice.gc.ca/eng/acts/c-42/) and the rights of artists and their representatives. Flash photography and tripods are not permitted.

• How do I know if I can or cannot photograph a work of art?
  You will see a “No Photo” symbol close to the work’s label OR a “No Photo” sign at the entrance to the exhibition space.
• Can I photograph an entire room of works if only one of the works in the space has a “No Photo” symbol?
  No, you are not allowed to take a photograph of a work identified with a “No Photo” symbol, even as part of a larger photograph.

Learn more about photography at the Gallery

Yes. Every Free Thursday, from 5 p.m. until 8 p.m., admission is free to all the Gallery’s exhibitions.

If you have a complimentary pass, please exchange it for admission at the Box Office, at the main entrance to the Gallery.

• Gift admissions can only be purchased onsite at the Box Office.

• Gift memberships can be purchased onsite at the Box Office, or by phone at 613-990-1985 or 1-800-319-2787.

You can contact us by phone at 613-990-1985 or by email at [email protected]. If you are from outside the National Capital Region, you can contact us at 1-800-319-2787 (ARTS).

Memberships can be purchased online, in person at the box office or by contacting the membership office at: 613-714-6833.

NGC members enjoy a variety of benefits, including free admission to the Gallery’s collections and exhibitions, as well as exclusive members-only previews. Members also enjoy a 15% discount on most in-store purchases at the Boutique, as well as discounts at our food service locations and on parking. For more information, please visit the Membership page.

The National Gallery of Canada hosts a number of exhibitions throughout the year. Discover the exhibitions that are currently on view.

The NGC is planning a variety of exciting upcoming exhibitions. Find out what they are.

Take a look at our floorplan to plan your visit to the Gallery. 

You can purchase tickets at the Gallery’s box office in person, online, or by phone at 613-998-8888 or 1-888-541-8888 (service charges apply to purchases by phone).

For group visits, please book three weeks in advance at 613-990-4888.

There’s a lot for kids and families to do at the National Gallery of Canada. Find out what activities we have planned.

Browse through our calendar of events to find out more about talks, tours, workshops and other public programs. Discover what’s in store.

Yes. We are pleased to offer various programs and services. Find out more.

To book a school program, contact the Group Reservation Office three weeks in advance at 613-990-4888 or [email protected]. Find out more.

To bring the Gallery into your classroom, visit the Teachers’ Resources page for some great ideas.

If you wish to obtain photographic material or reproduce an NGC image, you must apply for permission to do so. Fill out the online form.

If you’re not sure which image you would like to use, you can search the online collection or view the top requested images.

Check out the Image Reproduction section on the website, or contact us by email at [email protected]

For any inquiries specifically related to the onsite and online Boutique, please visit our Boutique FAQ page for detailed information.

Visit our Careers section to see our current vacancies. We offer a once in a lifetime career opportunity, competitive salaries and an extensive benefit package.

In order to apply for a position at the National Gallery of Canada, we ask you to complete the online application form. Please ensure that your application form quotes the posting number that you are applying for.

Although you cannot send your résumé directly for future consideration, you can use the Join Talent Community form to create a job profile and stay up to date on new job opportunities through the Career Centre.

For more information regarding the linguistic levels, please refer to the following website: https://www.canada.ca/en/public-service-commission/services/second-language-testing-public-service.html